Servicenow gliderecord getvalue null Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. never use direct assignments like. Nov 2, 2024 · Hi @Akki1 . It is recommended that new Documentation Find detailed info about ServiceNow products, apps, features, and releases. ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. What I am trying to do is to setup a business rule which is triggered after I make a update/insert on form with Am ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Store Download certified apps and integrations that complement ServiceNow. It is recommended that new May 20, 2021 · UPDATE: This same function applies to client-side GlideRecord queries! If at all possible, you should use an asynchronous query from the client. Jan 19, 2024 · The problem occurs when you have a business rule running before insert and then you do something like current. get('number', null)); See full list on codecreative. See this post for details. gd. addQuery('name', 'Joe Employee'); gr. getValue ('u_home_phone')); //returns original value XXX-XXX-XXX, field was not updated. If I change the getValue('name') to getRowCount(), then it returns 1, showing that the query itself is working but the getValue is not. create(); ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. . _next solution. Basically I'm calling a REST service and it's inserting a record into a custom table, and I'm trying to create a GlideRecord to read the data from the custom table which pertains to the current requested Feb 12, 2015 · If it makes you feel any better, I also do not like that getValue() returns null for an empty field (and for a non-existent field. It is recommended that new ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. invalid_query. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. It is recommended that new Jul 4, 2016 · I need a little help understanding how ServiceNow handles NULL values. getValue ('u_mobile_phone')); //returns null. getValue("trueFalseField");//this will return a STRING, which means I ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. ; Partner Grow your business with promotions, news, and marketing tools for partners. var gr = new GlideRecord('sys_user'); gr. Nov 10, 2016 · I have a situation where I need to query our groups via GlideRecord and I need to check if "type" is either null or does not contain one of the types. gs. getValue('Detected Language'); ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. I've just tracked a bug in our system back to some code where we'd implemented what we thought was the correct use of "NULL", according to this document: Setting a GlideRecord Variable to Null - ServiceNow Wiki Here's that code ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. However, when I run tests to get the value of specific fields within the record, the system returns null. Example: var gr = new GlideRecord('incident'); gs. I've just tried replacing this code with the following (i. I was able to figure it out this morning after a good night's sleep. query(); var screqitemval = screqitem. info(gr. e. ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. io Using an insert (), update (), deleteRecord (), or deleteMultiple () method on bad query results can result in data loss. It is recommended that new If no value is set for a certain field in a row that is represented by a GlideRecord, getValue("field") will return null (by the way: typeof null === "object"). It is recommended that new ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Oct 17, 2024 · Solved: Hi, I have this Script include and client script to fulfill the user mobile phone on a form on load. query(myCallbackFunction); //Execute the query with callback function//After the server returns the query recordset, continue here function If no value is set for a certain field in a row that is represented by a GlideRecord, getValue("field") will return null (by the way: typeof null === "object"). It is recommended that new Jan 4, 2023 · RITM field value getting as null in the background script even if it has values, Please find the attached screenshot. I've tried a few different ways of doing this, but either don't return the null types, return all groups, or don't get any groups. This reference lists available classes and methods along with parameters, descriptions, and examples to make controlling the end user experience easier. I have a simple app with two tables (Amount_of_points and Sport_list). It is registering the records, though. getValue("u_custom_field") to get the field value, you get "NULL". You can set the glide. This can lead to some problems because there might be code that is expecting a falsy value or an empty string, but oh surprise!! ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Please note: The APIs below are intended for scoped applications and may behave differently in the global scope. It is recommended that new Oct 7, 2014 · I was hoping to use the GlideRecord function "getValue()" to retrieve the value of a dot-walked field but it appears I cannot. get ('u_first_name', 'Rachel')) { gs. Is this intentional and if so, why? Here's the Hi, I'm basically having the same issue as this guy, except I think the cause is different because I'm only querying for one record inside of an orchestrated workflow. Jan 19, 2024 · Hello my code in business rule returns 'null' or empty value for every field I am trying to get using getValue();. I noticed that sys_template has an OOB field named next this morning, and did some googling in the community to see if other users were having issue looping through records in sys_template and came across the . GlideRecord API throws a NullPointerException when a null value is passed as the 2nd param to get(column_name, value) function. addQuery('number', ritmnumber); screqitem. print (grContact. It is recommended that new May 1, 2024 · While dot-walking can be convenient in some cases, such as when you need to access fields from related records without explicitly querying those records, it's generally recommended to use getDisplayValue() or getValue( ) when working directly with GlideRecord or GlideElement objects for improved performance, data consistency, clarity, and control. This is wrong! Always use the setValue() method in the GlideRecord and instead of NULL use en empty String for clearing a field: ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. the JavaScript null): ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. It is recommended that new Jun 21, 2023 · Documentation Find detailed info about ServiceNow products, apps, features, and releases. The "addQuery()" function allows you to specify a dot-walked field so I was hoping the same would be true for getValue(). This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. May 26, 2015 · var grContact = new GlideRecord ('u_staging_ess_contacts'); if (grContact. ) While I cannot say why it is this way, it has been this way for a long time. It is recommended that new Dec 10, 2019 · I am trying to return the string of the queried group with the following code, but it always returns NULL. var bool1 = GlideRecordObject. It is recommended that new Jun 20, 2023 · Hey Guys - thanks for the feedback. returns_no_rows system property to true to have queries with invalid encoded queries return no records. var ritmnumber ="RITM35965115"; var screqitem = new GlideRecord('sc_req_item'); screqitem. var GetUserPhone = Class. Feb 12, 2015 · Why does grContact. Unfortunately even though hasNext () returns true and I can validate that the record has been inserted and has valid data, the GlideRecord has entirely null values. Mar 19, 2023 · ServiceNowにおいて、スクリプトからデータベースにアクセスするための仕組みであるGlideRecord、GlideElementについて解説します。GlideRecordとは？まず大前提として、GlideRecordはService ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Partner Grow your business with promotions, news, and marketing tools for partners. getValue('u_mobile_phone') return a JavaScript null and not ''? I started relying on setValue and getValue on the GlideRecord based on listening to a TechNow Server-Side Scripting video, but am beginning to doubt the validity of their use in all cases. It is recommended that new Apr 11, 2017 · I'm writing a business rule that queries a custom table and finds all records that match certain criteria that I will set up. Apr 11, 2017 · Documentation Find detailed info about ServiceNow products, apps, features, and releases. It is returning the correct r ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. It is recommended that new Jul 4, 2016 · It turns out, ServiceNow doesn't know - the result of the above code being that comments and work_notes get set to "NULL" (the string) and the other fields get set to null (the concept). It is recommended that new We would like to show you a description here but the site won’t allow us. u_exception_name=Exception_Name . Below is the code of the if condition where this occurs, and I've attached some logs and a screenshot of a hung workflow. Please note: These APIs are provided to support legacy applications in the global scope. trueFalseField; //this will return a BOOLEAN value var bool2 = GlideRecordObject.
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